Welcome to GroundCloud blog

July 24

Hold onto your Juicy Lucys and grab a handful of hotdish, because we are coming to our home state of Minnesota! We are hosting another popular User Forum on Thursday, August 10th in Minneapolis, MN!

Whether you’re an existing GroundCloud customer or considering becoming one, this event is open to all. Don’t miss out on the chance to network with fellow contractors, connect with the GroundCloud team, and stay updated on the most effective strategies for managing your business operations.

When: Thursday, August 10th, 10am – 5pm (lunch will be provided🍴)
Where: Minneapolis, MN

July 20

Are you headed to the Contractor Expo in Vegas?

This FREE event for contractors is a great opportunity to come together to network, get up to date on the latest industry trends and technology, and learn the best practices to run a successful business.

Make sure to attend the presentation Optimize Your Profits with GroundCloud, hosted by GroundCloud founder Dave Leland, on Saturday, July 29th at 9:30am to learn how GroundCloud’s continued innovation is helping thousands of contractors to boost efficiency and drive profits.

When: Saturday, July 29th at 9:30am
Where: Vendome A & B

Don’t forget to stop by booth 229 to talk to our sales team, get some free swag, and the chance to win a FREE VEDR camera!

To learn more about the expo, visit https://www.routeconsultantexpo.com/sessions/groundcloud 

July 13

Time-specific volume continues to ramp up, is your team prepared?  It’s important to have a solid plan in place to make it easier for your drivers to meet those package requirements, and maintain a high service rating.

GroundCloud offers some amazing features to help meet time-specific requirements through our new Time Commits solution:

• • A centralized delivery window dashboard
  • Updated stop location icons
  • Alerts when a delivery window is ending

Hear from GroundCloud customer, Justin Waln of Waln Enterprises on how GroundCloud’s new Time Commits feature helps his team manage delivery windows and meet time-specific package requirements.

All included as part of your GroundCloud subscription. This is why our customers have reached on-time delivery of over 99%! (based on Jan 2023 data)

To learn more and get started, visit our page at https://hubs.lyQ01XK1MH0 or contact our sales team at (218) 864-7900.

July 10

This week marks the highly anticipated Safe Driver Week! With a particular emphasis on speeding, this year’s campaign encourages individuals to dedicate this week to introspection and improvement regarding their driving habits. It serves as a reminder to be more mindful and vigilant on the roads every day.

Law enforcement agencies will actively monitor and address any instances of hazardous driving behavior throughout this period. Let’s seize this opportunity to prioritize safety, fostering a culture of responsible driving for the benefit of ourselves and others.

To learn how GroundCloud can help you reach your safety goals, please visit https://hubs.ly/Q01X98rv0.

If you’d like to schedule additional safety training this week, read this knowledge base article for instructions on Supplemental Training. 

July 6

GroundCloud has simplified time-definite deliveries with our new Time Commits feature! Everything you need to meet delivery windows.

Our technology is available RIGHT NOW, ready to support your seamless daily operations and enable you to maintain a high service level as time-definite volume is injected into the network.

To learn more about Time Commits and the rest of our solution, check out our Time Commits page: 

Now is the time to switch to GroundCloud if you haven’t already and get your first month FREE! Contact our sales team at (218) 864-7900 opt 1 for more information.

June 29

We are coming to the Land of 10,000 Lakes and you betchya you’re invited!

Make sure to register for our upcoming User Forum in Minneapolis, MN on August 10th! Find out for yourself why these forums have been so popular that we had to keep adding more to the schedule!

All current and potential GroundCloud customers are invited to attend our upcoming CSP gathering. This will be a great opportunity to socialize with other contractors, meet with the GroundCloud team, and get up to speed with the latest and best practices for managing your business operations.

June 28

If you’re at the Summit in Dallas this week, make sure to visit us at booth #401 to meet our incredible team and snag some free swag while you’re there!

Join us for two unmissable panel discussions! On Thursday, we have The New VEDR KPIs: Opportunities and Challenges, followed by Improving Outcomes Through Better Safety on Friday. These insightful sessions will be hosted by none other than GroundCloud founder, Dave Leland! Get ready to dive into the latest Key Performance Indicator updates and be the first to hear about our groundbreaking Linehaul Proactive Safety Training!

June 27

We are thrilled to announce that significant changes are on the horizon for the P&D world. As time-specific deliveries approach, GroundCloud’s innovative Time Commits feature is here to meet the increased volume demands and new delivery requirements that are essential for contractors like you!

June 22

June 20

Going to the upcoming Linehaul Summit?  Make sure to visit us at booth #401 and attend our presentations!

Don’t miss our educational safety session featuring GroundCloud founder, Dave Leland as he leads the panel The New VEDR KPIs: Opportunities and Challenges to discuss recent changes to the Linehaul Key Performance Indicators. We will also be hosting the session Improving Outcomes Through Better Safety where we will be announcing our upcoming linehaul offerings and going over our Linehaul Ongoing Safety Program!

New VEDR KPIs: Opportunities & Challenges
When: Friday, June 30th at 10:30 AM

Topics include:

• Breakdown of VEDR KPI changes
• How to navigate the new system
• Potential challenges
• Best practices going forward

June 15

June 14

June 12

When: Friday, June 30th at 10:30 AM
Where: The Linehaul Summit
Irving Convention Center
500 W Las Colinas Blvd.
Irving, TX 75039

June 8

June 7

June 6

June 5

May 30

Curious what others are saying about GroundCloud’s new Time Commits feature? Hear from fellow contractor, Preston Kubas on what he thinks of Time Commits and how it enables him to put more stops on routes!

This is your best option at running anything efficiently.

To learn more about how Time Commits and the rest of our solution, check out this link. 

Try it out and GET YOUR FIRST MONTH FREE, contact our sales team at 218-864-7900 opt. 1 or submit a contact form. 

May 26

May 25

May 24

Make sure you don’t miss our final Driver Action KI Webinar on Tuesday, May 30th. Prepare in advance for the upcoming Driver Action KI implementation on June 1st by understanding the new requirements, grading system, and how GroundCloud will ensure your compliance.

If you were unable to join us for our past webinars, don’t miss out on this great opportunity to get up to speed on the upcoming changes and have your questions addressed.

Be part of our informative session and get all the details on the new Driver Action KIs!

May 19

We are coming to the Windy City! 💨

Make sure to register for our upcoming User Forum in Chicago, IL on June 8th! Find out for yourself why these free forums have been so popular that we had to keep adding more to the schedule! 

All current and potential GroundCloud customers are invited to attend our upcoming CSP gathering. This will be a great opportunity to socialize with other contractors, meet with the GroundCloud team, and get up to speed with the latest and best practices for managing your business operations. 

May 18

🚨Driver action KIs go into effect beginning June 1st!🚨 

To help you prepare for the upcoming changes, GroundCloud is hosting one last webinar to go over the new requirements, grading, and how GroundCloud will keep you compliant. If you missed our previous webinars, this is a great opportunity to learn about the upcoming changes and ask any questions you may have. 

Topics include:

– Overview of Driver Action KIs
– Breakdown of the new grading system
– Walkthrough of the KI dashboard
– Tips & tricks to stay compliant
– Q&A session

Join us and make sure you’re up to speed on the new Driver Action KIs!

May 16

We had a blast at our User Forum in Detroit last week! It was so nice to see some familiar faces and the chance to meet some new ones. Thank you to all those that came, your support is truly appreciated and we couldn’t have had such a fantastic time without you!

If you weren’t able to attend one of our User Forums so far, don’t worry! We have a few upcoming events, next we will be heading to the Midwest, Chicago on June 8th and Minneapolis on August 10th – see you there!

Check out our upcoming User Forums HERE!

May 12

In case you haven’t heard… Driver Documents has a new feature and it’s better than ever!

Say goodbye to failed DOT inspections due to a missing med card. Managers can now upload DOT Medical Cards (files up to 7MB) with ease when adding Driver Documents, so drivers can quickly and securely access their DOT Medical Card at any time within the GroundCloud app. 

For more information on Driver Documents, read this KB article.

May 9

Our Driver Action KI Webinar last week went so well that we are hosting another one! 

To help prepare for the upcoming Key Indicator changes beginning June 1st, we will be going over the new requirements, grading, and how GroundCloud will keep you compliant. If you missed our last webinar, this is a great opportunity to learn about the upcoming changes and ask any questions you may have. 

Topics include:

• Driver Action KI overview
• How GroundCloud will keep you compliant
• VEDR walkthrough session

When: Tuesday, May 16th at 11am CST
Where: Zoom meeting 

May 4

May 3

Driver Routing Restrictions Now Available!

We are pleased to announce the addition of a new driver setting in our system, Driver Sequence Lock! Designed to help managers maintain better control over delivery routes and improve overall efficiency in their operations, this new setting determines whether an individual driver is able to make adjustments to their route once it has been set. 

Whether you want to limit just new drivers’ ability to reorder stops, allow all of your drivers to make judgements on reordering, or leave the route planning to the fleet managers, you can now set up your account the way that fits your operation.

For more information on Driver Sequence Lock, check out this KB article.

May 2

May 1

Driver Action KI Webinar tomorrow!

Remember to register our webinar tomorrow on the new Driver Action KIs. The new Key Indicator changes will go into effect next month so now is the time to start preparing. This webinar is a great opportunity to learn more about the upcoming changes and ask any questions that you may have.

April 23

April 21

April 19

April 18

If a device does NOT have the ME MDM app, simply go into the iPad Settings > General > Transfer or Reset iPad > Erase All Content and Settings (and Keep Data Plan if prompted), then when it is done restarting, select “Set Up Manually.”

For more detailed instructions on how to enroll your devices, follow  these instructions.

If your tablets are not currently enrolled in GroundCloud MDM and you would like them to be they will need to be sent to our office to be added to the platform. Please contact Support at 218-864-7900 or support@groundcloud.com for more information. 

April 17

April 14

April 13

April 12

April 10

April 5

April 3

March 28

March 27

Remember to clear your schedule and RSVP for the upcoming GroundCloud User Forum in San Bernardino, California!

All current and potential GroundCloud customers are welcome to attend! this upcoming CSP gathering. Socialize with other contractors, meet with the GroundCloud team for any questions/requests, learn more about our products, and make sure you are utilizing them to their fullest potential.

March 24

March 22

Join us this Thursday in Miami at the Route Consultant Happy Hour for Logistics Professionals! 🌴🍹 ⛱

GroundCloud is sponsoring this event to give last mile logistic professionals a venue to discuss the industry and network over some free drinks. We will be there to chat, answer any questions, and have a great time!

This free event is open to the Miami logistics community so bring your team or fellow last mile providers along with you!

March 19

Have any spring break plans?

Our User Forums in Florida and Texas were a hit, so we decided to keep them coming! We will be in San Bernardino, CA on Thursday, April 6th. All current and potential GroundCloud customers are invited to attend this upcoming CSP gathering. Plus, it’s the perfect time for a work trip if you are located out of state and need to work on your tan.

This in-person forum will allow you to socialize with other contractors, meet with the GroundCloud team for any questions/requests, learn more about our products, and make sure you are utilizing them to their fullest potential.

March 19

Stressed about overdue drivers for QualCert/TTT driver training?

If you’re having trouble with FedEx confirming your drivers as Qual Cert’d please attend our Certified Trainer and Driver Compliance Review webinar for details on how to correct this.

When: 2pm ET on Mondays (March 20; March 27; April 3)
Where: login details here

March 9

March 7

March 3

The Technology Road Show in San Diego last week was a blast! Thank you to all those that attended!

Even if you just came for the open bar, we appreciate you taking the time out of your busy schedules. Our team always enjoys seeing everyone. Ensuring that our customers use GroundCloud to its fullest potential and giving you all the tools and resources you need to become successful is truly what motivates us.

March 1

Excited about the new GroundCloud Fuel Card? 

Watch this video to hear our CEO Dave Leland lay out all the details and announce some new features that are coming your way!

Get savings at the pump, better track your expenses, and manage your fleet with this customizable fuel card, all without transaction fees!

Sign up for a GroundCloud Fuel Card today!

Feb 28

Feb 23

– More than 1 million acceptance sites (Chevron, Citgo, Valero, Mobil, and others)
– Fuel savings including alternative fuels (E-85, CNG, propane, and electric charging)
– Customizable card use permissions and restrictions
– Card usage reports online

Our goal is to help your business become more successful. And with the increased expenses in the transportation industry, we knew GroundCloud had to do something to provide additional solutions to help you.

GroundCloud Fuel Card – a fuel card designed just for you! 

For more information, visit this web page.

Feb 22

As you may have heard, FedEx Ground (FXG) has recently announced they will be changing the Key Indicators (KIs) by which your safety performance is measured in 2023. To help you get ready for the change and become familiar with the new Driver Action KIs, we have begun development of a new KI Dashboard that is now available in the GroundCloud management portal. 

The current iteration of the dashboard is intended to provide a glimpse into how scoring for the new KIs will be displayed. We will be working with FXG between now and when the new KIs go into effect to fine tune the calculations and display. 

You can find more information on the new KIs in this article.

Please contact your station management with questions about when your contract(s) are scheduled to transition to the new KIs.

Feb 21

Feb 20

Ready to optimize your business? We can help!

GroundCloud is an all-in-one safety, productivity, and compliance ecosystem for logistics. We deliver a turn-key solution that will earn you more money, automate your compliance, and objectively increase safer outcomes.

Don’t just take our word for it, hear from other GroundCloud users on what they think! 

Feb 17

We will continue to push automatic app updates to all devices that are enrolled in the GroundCloud Mobile Device Management (MDM) system. If a device enrolled in the MDM is not updated, please open the ME MDM app and click on the App Catalog to manually update the GroundCloud app. 

Devices that are not managed by our MDM can simply update the GroundCloud app as usual.

Updating devices that are running old versions of the GroundCloud App is VITAL to continue using navigation services. If you have devices that are having difficulty receiving updates, please contact GroundCloud Support.

Feb 16

Our inaugural User Forum in FL last month was a hit, so we decided to host another one in TX! All current and potential GroundCloud customers are invited to attend this upcoming CSP gathering.

This in-person forum will allow you to socialize with other contractors, meet with the GroundCloud team for any questions/requests, learn more about our products, and make sure you are utilizing them to their fullest potential.

Agenda:

– Welcome and intro from Dave Leland, GroundCloud CEO
– Demonstration of the GroundCloud portal and its features
– Best practices for streamlining CSP operations using GroundCloud
– How to save time and money by using Pro Tier features
– Up and coming features!

Feb 15

We have some incredible news!

GroundCloud is joining forces with Descartes Systems Group, a logistics software company that helps logistics providers all over the world! GroundCloud and Descartes share the same goal: the complete and total success of our customers with the vision of combining the best technology with the best safety at a competitive price. 

Working hand-in-hand with our new colleagues will give us the ability to provide more product benefits and value to GroundCloud customers! This merger will allow the opportunity to implement more user requests and better meet your needs than ever before. The best is yet to come in terms of new products, features, and services, and we can’t wait! 

What you love about GroundCloud is not changing! In fact, we believe you will love it even more than you did before. Operations and customer support will remain as usual, and our star founder/CEO Dave Leland will continue to lead the GroundCloud team.

Thank you for your continued partnership with GroundCloud!

Listen to Dave Leland himself explain why this is a win for GroundCloud users in this video.

Feb 14

Feb 10

GroundCloud takes your feedback seriously. 

We heard you loud and clear about adding some of the amazing features in GroundCloud Pro to the Standard-level platform!

All users will now have access to Time-Off Requests, the enhanced Driver Scheduler, and the Copy From Previous function.

You can find detailed information about Time-Off Requests and Driver Scheduler using these links or going to the Help tab in your GroundCloud portal. Enjoy the even better CSP Standard platform now!

Feb 9

Feb 6

Feb 2

User Platform Demo

The GroundCloud platform has so many capabilities! Make sure you know what they are and how to use them to get the most out of GroundCloud. 

Whether an experienced user or a newbie, attend our weekly demo for a complete walkthrough of the GroundCloud platform and ask any questions you may have. 

When: Tuesdays at 2pm ET
Where: Join Zoom meeting

Feb 1

The GroundCloud User Forum in Florida last week was a hit! Thank you to all that attended, we enjoyed getting to speak with so many of you and finally putting faces to names.

 We will be hosting another forum in Arizona, stay tuned for more details!

Jan 31

Jan 28

Watch this video to find out why BC Bryan Miskimen recommended upgrading to GroundCloud Pro to his contractor! And it turned out to be a great decision as the results were eye-opening on how much the business could be improved. 

Talk to your contractor and sign up for Pro today!

Jan 26

It’s been a long time coming!

We have added a Course filter to the Training Courses page of the management portal! You can now filter by Driver, Training Course, or both!

Jan 25

If you’ve been enjoying the GroundCloud platform (Standard or Pro), we invite you to share your story on Capterra, a software review site. Having a great rating and glowing reviews from our happy customers helps GroundCloud attract more contractors to our logistics portal.

As a thank you for your time and kind words, we will send you a $100 gift card once your review is posted.

Write a review here.

Jan 23

Never under or overstaff again! The Scheduling Suite included with GroundCloud Pro offers enhancements to the scheduling function to track time-off requests, easily copy schedules week to week, and have clear visibility of who is working. And the integration with routing assignments will keep your drivers on the right routes automatically!

Jan 22

Jan 21

Jan 20

Are you an Android user? We recently released the latest GroundCloud app update (version 1.3.12.1) with some new capabilities. Update the app to check them out!

This release includes these added features:

– MPH Display on My Drive 
– Hide Stops on Delivery map
– Animated Next Stop icon
– Ability to transfer/delete stops from priority zones
– Capability to submit DVIR offline (on failed call, will not be able to warn or block error)
– Dial to expand/collapse map feature icons on phone
– App version checker to login screen

Jan 18

Remember to clear your schedule and RSVP for the GroundCloud inaugural User Forum in Florida!

All are invited – current GroundCloud users (and future users 😉). ​​ Attend our upcoming CSP gathering in sunny Florida, at no charge! If you are not local, this is a great excuse for a quick vacation to escape the cold weather! 

This in-person forum will allow you to socialize with other contractors, meet with the GroundCloud team for any questions/requests, learn more about our products and make sure you are utilizing them to their fullest potential.

Agenda:
– Demonstration of the GroundCloud portal and its features 
– Best practices for streamlining CSP operations using GroundCloud
– Tips and tricks on how to save time and money for your business by effectively using GroundCloud Pro

When: January 25, 10am – 5pm (lunch and snacks will be provided)
Where: Embassy Suites Fort Myers-Estero
10450 Corkscrew Commons Drive
Estero, FL 33928

Jan 17

Meet Lindsay Fields from Sagamore Logistics. This new contractor with little FedEx experience felt like an outsider in the delivery business. GroundCloud Pro has changed how she looked at things and helped her rethink how to run her company.

Watch this video to see how RouteStats has helped this contractor determine which routes are not doing well financially and how to fix it. There’s many ways to go about it – whether by adding more to the route, splitting up the route, or getting rid of it completely.

“Do yourself a favor and upgrade”

Sign up for Pro here!

Jan 16

Attention GroundCloud platform users! The Maintenance Reminders tab in the portal will be going away soon. But don’t panic! Everything you need can now be found under the Vehicle Reminders tab. Enhancements have been added allowing both tabs to be combined and eliminating the need for two pages. 

Please note that you may not see Vehicle Reminders right away as it will be rolled out in phases. Once the Vehicle Reminders tab becomes available, we encourage you to start your transition to using this page as we will be slowly sunsetting Maintenance Reminders.

Check out this Vehicle Reminders article for a detailed description of this enhancement.

Vehicle Reminders Long Version
Vehicle Reminders Short Version

Jan 12

This veteran driver and BC used to think he knew more than what GroundCloud could offer in terms of business insights and didn’t want to use our platform. Find out how quickly Tyler changed his mind after giving us a try! 

“[GroundCloud] helps us do our jobs more efficiently and become a more valuable asset to a company, it’s a no-brainer.” Tyler Galinski, Kevin McClarey Transportation

Jan 11 🌴☀️

First-ever GroundCloud in-person user forum is not far away, and you’re invited! Attend our upcoming CSP gathering in sunny Florida, at no charge! If you are not based in Florida, this is a great excuse for a quick vacation and a nice opportunity to escape the cold weather! 

This forum will allow you to socialize with other contractors, meet with the GroundCloud team for any questions/requests, and learn more about our products to make sure you are utilizing them to their fullest potential.

Agenda:

– Demonstration of the GroundCloud portal and its features
– Best practices for streamlining CSP operations using GroundCloud
– Tips and tricks on how to save time and money for your business by effectively using GroundCloud Pro

When: January 25, 10am – 5pm (lunch will be provided)
Where: Embassy Suites Fort Myers-Estero
10450 Corkscrew Commons Drive
Estero, FL 33928

See you soon!

Are you dispatching your routes in GroundCloud? 

It’s important to dispatch your routes everyday after sort has been completed in order to have the most optimized route for your drivers. If you do not dispatch, each route will refresh with FCC every 15 minutes. This will put stops back onto routes that were transferred, reset any reordered routes, and frequently change the stop order for drivers.

Dispatch can be done in seconds. Simply go to the Routes tab, select your route, and click Dispatch “Go” at the top of the page.

For more information, check out our Dispatching Routes article.

Jan 10

Jan 6

Do you use iPads managed by GroundCloud? If so, make sure they have been updated to our new remote management system. This is required to be performed on all devices BEFORE April 1st.

Note: any devices sent to our office after Fall 2021 are already enrolled in this new platform and no further action is needed.

You can determine if a device is in our new system by looking for the ME MDM app on the homescreen. If a device does not have the ME MDM app, simply go into the iPad Settings > General > Transfer or Reset iPad > Erase All Content and Settings (and Keep Data Plan if prompted), then when it is done restarting, select “Set Up Manually.” For more detailed instructions on how to enroll your devices, use this link.

We have upgraded our management system to open the door for even more features that will improve the connection between your GroundCloud account and tablets. The upgraded MDM (mobile device management) functions similarly to the current/legacy MDM. Tablets can be sent remote updates, locked down for driver use, and unlocked for manager use. 

The new GroundCloud MDM also comes with upgrades to several key features:

– Mobile Asset Tracking (Pro users only)
– Remote updates are faster and more reliable
– Remote screen sharing with GroundCloud Support
– Improved location services
– Automatic app updates

If your tablets are not currently enrolled in the GroundCloud MDM and you would like them to be, they will need to be sent to our office to be added to the platform. Please contact Support at 218-864-7900 or support@groundcloud.com for more information.  📱

Jan 5

Dec 30

The star of the show in GroundCloud Pro is RouteStats! The RouteStatsTM module provides dashboards for contractors to quickly understand the state of their business operations and identify areas of operating inefficiency. RouteStats helps owners meet delivery demand with the right amount of resources, consistently avoiding over or under scheduling of assets and labor. Eliminating excess expenses will result in greater profit margins.

Dec 28

Don’t forget to confirm your GroundCloud Pro subscription! 🚨

We hope you’ve enjoyed the GroundCloud Pro free trial. This is a reminder to confirm your Pro subscription if you have not done so already! Beginning tomorrow, anyone that has not opted in to Pro will be downgraded to standard.

Without Pro, you will be missing out on these amazing features:

– RouteStats
– Payroll Automation
– Time-off Requests and Timecards
– Recurring Vehicle Reminders
– Mobile Asset Tracking
– Enhanced Scheduling

To continue using Pro, select the “Keep Pro” tab at the top left in GroundCloud.io and click “Confirm Pro Subscription.” If you are currently using the free trial but would NOT like to continue using Pro, no action is needed.

If you forget to opt in to GroundCloud Pro before tomorrow, you may upgrade at any time! Simply select “Upgrade to Pro Tier” at the top left in GroundCloud.io and click “confirm.”

Dec 27

GroundCloud Pro includes so many amazing features and functions! Just one example includes Payroll Automation:

Simplify your payroll with automated timekeeping and payroll reports. Create custom payment structures for your team that can be sent directly to payroll processing. No need to spend hours in spreadsheets or spend money on payroll prep consultants anymore!

Features:

– Combined per stop and hourly pay
– Customizable payment models per employee
– Overtime and adjustments
– Compatibility with major payroll systems (ADP,  Paychex, Quickbooks, and soon with GroundCloud Payroll!)

For more information, read our Payroll Automation article or watch this video.

Dec 22 🎁

Dec 21

2023 will be the Year of PRO!  🎉

We hope you’ve enjoyed the GroundCloud Pro free trial. Beginning January 1st, the trial period ends and paid Pro subscription starts. So, let’s make contracting profitable again together!

If you wish to continue using Pro, select the “Keep Pro” tab at the top left in GroundCloud.io and click “Confirm Pro Subscription.” If you are currently using the free trial but would NOT like to continue using Pro, no action is needed.

Without Pro, you will be missing out on these amazing features:

– RouteStats
– Payroll Automation
– Time-off Requests and Timecards
– Recurring Vehicle Reminders
– Mobile Asset Tracking
– Enhanced Scheduling

You deserve the very best and Pro is just that! It offers so much value for your business. We promise it’s worth it!

Listen to GroundCloud CEO/Founder Dave Leland introduce paid Pro subscription and breakdown the pricing.

To view the tiered subscription fee table, go to the Billing tab in your GroundCloud portal or view it on our Pricing Page.

Dec 20

Dec 16

Dec 14

As you might remember, we recently ran a customer satisfaction survey and want to thank those of you who took the time to give us feedback. It’s great to see that you enjoy our flagship products and learn where we can improve them in the coming year. 

More importantly, we are extremely flattered with the overwhelmingly positive feedback for theGroundCloud team and how we, especially our Customer Support, take such good care of our customers! The NPS score was through the roof and is considered a rare “amazing” grade by the software industry standards. We just want to say thank you for this as it’s the best Christmas gift we could have asked for. We couldn’t have done it without you!

We know peak season can be long and tiresome, but keep up the great work you are doing. All your time and effort does not go unnoticed, finish strong!

Parcel Carriers Post Strong Early Holiday Delivery Performance

Dec 13

Dec 9

Dec 8

Dec 7

Peak is here! Do you have enough portable VEDRs for your rental vehicles? 📦 If you added trucks to your fleet and need additional units for this holiday season, purchase our GroundCloud 360 Portable cams now! 

Dec 6

At GroundCloud, we love getting to know our customers, so here is a chance to get to know us! To put a face to the names, we will periodically introduce different members of the GroundCloud team across all departments.

Here’s some of us (a few members of our much larger team) at a Topgolf outing earlier this year. We love the “work hard, play harder” work-life balance approach. Happy employees means happy customers!

Dec 2

GroundCloud values our customers’ opinion and would love to hear from you on how we are doing. Please take 5-10 minutes to complete our customer satisfaction survey to allow us to provide an even better experience for you and other customers in 2023. We look forward to your feedback!

Time-Off Request notifications are now available under GroundCloud Pro! Fleet managers can now be notified via text or email anytime a driver submits a time-off request. Simply go to your Fleet Manager profile and turn on Notification Preferences for time-off requests!

We know you have been waiting for Time-Off alerts! Thank you for this great new feature suggestion.

Nov 30

Nov 28

Nov 21

The GroundCloud platform is going to get a whole lot better SOON! 

We are thrilled to announce the launch of our very own integrated payroll system coming early next year! GroundCloud has partnered with Gusto, a reputable payroll tech solution provider, which has enabled us to make the CSP management platform a truly one-stop-portal for delivery businesses! The new payroll system will allow our customers to not only prepare data for payroll (as is the case right now) but to do the actual payroll too. No need to use a separate payroll provider or waste time exporting drivers’ timecards and compensation into a separate system time after time anymore!

Are you using the Subzones feature in our CSP management platform? If not, you should. Subzones allow you and your drivers to place customizable areas on the driver’s map to give them direction.

Nov 17

New App Release Feature! 📲 

Our newest iOS app release saves each driver’s settings! Starting with version 1.4.19, settings are saved based on driver profiles regardless of the device used. Drivers no longer need to spend time configuring the app settings each time they log into a different iPad and you can forget all about the frequent questions regarding app preferences. Sweet!

Nov 16

Vehicle Reminders added to Pro!

Vehicle Reminders are designed to help you stay on top of your fleet’s various maintenance and non-maintenance needs. This will enable you to use recurring reminders to generate preventative maintenance schedules for routine services and create one-time reminders for unscheduled maintenance or regular non-maintenance activities.

If you are a GroundCloud Pro user, you will see the new Vehicle Reminders page on your account under the Fleet Management section of the GroundCloud portal. A detailed walkthrough of this feature can be found in our knowledge base. It should be noted this new page operates separately from the legacy Maintenance Reminders page, although both will remain accessible.

Nov 15

Announcing the new GroundCloud MDM for all customers! 📱

The upgraded MDM (mobile device management) functions similarly to the current/legacy MDM. Tablets can be sent remote updates, locked down for driver use, and unlocked for manager use. 

The new GroundCloud MDM opens the door for even more features that will improve the connection between your GroundCloud account and tablets. 

Use this link for instructions on how to enroll your devices.

Also new to the updated MDM platform is Samsung Android Tablet support. If you have an Samsung Android tablet that has our GroundCloud logo on the home/lock screen, then you are already enrolled. 

If your tablets are not currently enrolled in GroundCloud MDM at all and you would like them to be managed in GroundCloud MDM, they will need to be sent to our offices to be added to the platform. Please contact GroundCloud Support at 218-864-7900 or support@groundcloud.com for more information.

Planning for the holiday season? GroundCloud Pro helped this contractor prepare for holidays when the DRO volume was off. Start planning ahead of time using Pro! 

Watch this video to learn why Paul switched to Pro even though he was content with his previous providers and practices, and find out how he was able to instantly save $10,000 a year! 

GroundCloud Pro Testimonial – Paul Walski (ZWIL Inc & Warthog Inc)

Nov 9

YOU REQUESTED, WE DELIVERED! 

Now you can ensure that your drivers start work only inside of your terminal’s geofence! This new clock-in restriction can be enabled in GroundCloud.io in the Settings tab under the Driver App section. 

Once the setting is enabled, when a driver attempts to tap “Start Work” in the app while being outside of the terminal’s geofence, they will be prompted with: “Warning: Your location is currently outside of the terminal. You must be in range of a terminal to start your shift.”

Minimum app versions required: iOS 1.4.16 and Android 1.3.8

Hear how GroundCloud Pro helped this contractor combine routes, improve his average revenue, and what sets GroundCloud apart from any other CSP platform. John had already been tracking data himself before signing up for Pro. Watch his testimonial to find out why it’s so worth it!

If you’re not already using GroundCloud Pro, you need to be. – John Barnes, Sabot Express & Virginia Beach Express

GroundCloud Pro Testimonial – John Barnes (Sabot Express Inc & Virginia Beach Express Inc)

Try out GroundCloud Pro before the free trial ends! Sign up for Pro HERE.

If you are already enjoying Pro, don’t forget to submit your testimonial soon to receive a $350 gift card! For more information, click here.

And don’t forget to attend our weekly Lunch & Learn webinars for Pro users (demos and Q&A). Register now.

Nov 7

Nov 3

GroundCloud Pro is producing real results for so many CSPs already! Discover how this contractor used Pro to renegotiate his contract and bring his operations to the next level.

“If you are not using GroundCloud Pro, you are missing out on a lot of opportunities for your business.”

GroundCloud Pro Testimonial – John Schultz (Volunteer Packages)

See for yourself! Sign up for GroundCloud Pro today!

If you are already enjoying the new platform, don’t forget to submit your testimonial soon to receive a $350 gift card!
For more information, click HERE.

Nov 2

📢 Attention GroundCloud Pro users! 📢

Let us help you take full advantage of this new powerful platform. Whether you have questions or just want to find out all that Pro has to offer, attend one (or several) of our weekly Lunch & Learn webinars for a live demo and Q&A session with product experts.

Watch our recent webinar recording to get a taste.

When: Thursdays at 2pm EST 
Where: register here!

Nov 1

Oct 26

Oct 24

Find out how GroundCloud Pro has been instrumental for this new contractor in just a few short weeks and why those switching to Pro have not looked back! 

GroundCloud Pro Testimonial – David Ambrose (Apex Distribution)

Sign up for GroundCloud Pro here! 

And don’t forget to attend our weekly Lunch & Learn Webinars for Pro users (demos and Q&A). Register now.

If you are already enjoying Pro, don’t forget to submit your testimonial soon to receive a $350 gift card! For more information, click HERE.

Oct 17

​​SPECIAL OFFER: our game-changing 4k VEDR for switchers

Whether you are a P&D or Linehaul contractor, we have a great VEDR deal for you!

If you currently use another vendor’s equipment and are not happy with the service, we want to make it compelling for you to switch to GroundCloud. We have units in stock and ready to ship today! And no contract!!!

Oct 13

GroundCloud Pro rocks! Hear why from your fellow contractor Matthew Quick!

Remember that upgrading to Pro is only the start of the journey to optimizing operations and boosting profitability of your delivery business. You need to actually use the tool and, ideally, master it to reap the benefits like other early-adopters.

GroundCloud Pro Testimonial – Matthew Quick (MJ Quick Logistics)

Sign up for GroundCloud Pro here! And don’t forget to attend our weekly Lunch & Learn webinars for Pro users (demos and Q&A).

Register now

Oct 12

Have you visited our new Marketplace page on the GroundCloud website? 

We want to help our customers run their operations better and more easily, including activities outside of the GroundCloud scope. On this page you can find our recommended vendors that provide services to delivery businesses, the providers that we know and trust.

You can find our Marketplace page here or by going to GroundCloud.com under the Support tab.

Attention All GroundCloud Pro Users! 

We have already had so many great success stories from GroundCloud Pro customers improving their workflow, visibility, and bottom line. Now, we want to hear yours! If Pro has made an impact on your business, you can help us make an impact on others’ by sharing your experience.

Record and submit a 3-5 minute video about what GroundCloud Pro means for your business. 

💸The first 20 submissions will be sent a $350 gift card as thanks for taking the time to produce this video! 💸

To submit your testimonial, click HERE.

Oct 11

🚨New MMR Form Available🚨

The new Monthly Maintenance Report form is now available in GroundCloud!

A new upload is not required if you have previously uploaded an MMR report. Simply select the date 9/30/2022 from the drop down menu to generate the report as always.

If you have not previously uploaded a MMR form, the page will ask you to “Choose File.”

You can find the MGBA-355 form in your MyGroundBiz account and use the search bar to locate the MMR Form. You can then download the blank form and upload it into GroundCloud.

The previous MMR report version of 11/17/2020 is still available if needed.

More info on generating a Monthly Maintenance Report in the link below.
https://groundcloud.zohodesk.com/portal/en/kb/articles/maintenance-report#Generating_a_Maintenance_Report

Oct 5

QualCert Refresher!

If you or one of your BCs have ever been trained as a CT through the GroundCloud TTT course, this announcement is for you.

Whether you took the training a week ago and are overwhelmed with the new material and don’t know where to start implementing your new skills or you attended the course a year ago and began to forget some details, we invite you to the refresher webinar with Jerry Veres, our Head of Safety, a fedex veteran and the delivery safety G.O.A.T. 🐐

WHEN: 2pm ET on Fridays (Oct. 7; Oct. 14; Oct. 21; Oct. 28; Nov. 4; Nov. 11; Nov. 18)

WHERE: Join Zoom Meeting https://groundcloud.zoom.us/j/86251303580?pwd=cVREU1F5TytPUjlNWnBOUFVkaXlGQT09
Meeting ID: 862 5130 3580

Passcode: 728237

Oct 4

🇨🇦QualCert Classes now in Canada🇨🇦

We are excited to announce that GroundCloud now offers Qualification Certification classes in Canada! 

Check out our upcoming classes page to sign up!

https://groundcloud.com/events/list/ 

Oct 3

GroundCloud has recently become aware of the new change to the Monthly Maintenance Reports (MMRs) and are currently working on it. We are aware of the October 20th deadline for September reports and will have support for the new report before the deadline.  

SEP 30

Happy Friday GroundClouders!

Welcome to our new blog! We will be replacing our Friday newsletters with this blog and sending out dashboard announcements in GroundCloud.io. This page will allow you to see all of our announcements at once and catch up if you ever missed any! Stay tuned for updates, feature enhancements, promotions, and more!

🎉We are excited to announce that FedEx Ground has given official approval for GroundCloud Permanent 4K VEDR for Schedule B vehicles/tractors!🎉

GroundCloud 4K VEDR:

• Fast and easy to install – connect to ODB2 port and affix to windshield
• Approved for all Schedule B vehicles/tractors
• Incredible footage quality – captures details such as license plates, road signs, speed limits
• High performance AI notifies contractors when drivers are distracted, holding a device, not wearing their seatbelt, etc
• Includes a 128GB SD card that can hold 44 hours of footage (with ability to upgrade to a 512GB SD card that holds 176 hours)
• Integrated driver-facing camera (drivers cannot easily point the camera away)
• Low price of $399
• Ability to view live feed from the device
• KI Compliant 
• NO CONTRACT!
• Coming Soon: pulls odometer, vehicle speed, engine run status, engine fault codes and more from OBD2 port (P&D only)

Purchase a GroundCloud Permanent 4K VEDR HERE

Please Note: Unfortunately, we are not renting VEDR units this year. Numerous contractors last year inadvertently kept their rental units far longer than they intended and it left a sour taste in the mouth of many. For about the price of 3-4 month’s rental, you can purchase a GroundCloud 360 portable unit and then only use it when you need it. You can deactivate it when you don’t and then turn it back on next year or whenever there’s a need. You will also be able to sell your 360’s to others if you ever wanted to.

Purchase a GroundCloud Portable 360 VEDR for peak season HERE.

Referral Program! As you might have heard, our CEO/Founder Dave Leland announce at the Route Consultant Expo in Las Vegas last month, our new Customer Referrals Program is alive and available now! Introduce a fellow P&D or Line Haul contractor to GroundCloud and get a referral bonus. We do not limit the number of referrals — so refer away!

Happy Friday, GroundClouders!

We hope you had a great Labor Day! This week we have a look at a newly enhanced feature, a new setting for speed violations, and some important reminders to keep your fleet ready for peak.

GroundCloud Pro is live and ready to help contractors like you stay profitable! Over 700 service providers have already started utilizing the profit-boosting, time-saving, and all around amazing Pro features to optimize their operations – and you can too! Pro is available to all GroundCloud customers with ZERO billing until 2023!

To sign up for GroundCloud Pro, follow this link, where you’ll also find a full list of Pro features.

Plenty of Pro features to cover – this week, it’s the enhanced Driver Schedule! Manage driver shifts, time off, and route assignments all on one combined schedule. Copy a schedule from a previous week, or create your own from scratch. Schedules can be created weeks or months in advance, are visible to drivers from the Driver App, and integrate seamlessly with Timecards, Time-Off Requests, and route assignments. Toss out the old spreadsheets and learn more about how Pro can enhance your scheduling in this Knowledge Base article.

Having issues with inaccurate speed violations? If you’re operating in an area where speed limits have changed or mapping data is limited, some roads may default to 25mph speed limit. This can result in more speed violations shown on your Route Map. A new option has been added to the Settings page that allows you to ignore the 25mph speed limits which can be used to reduce the number of speed tags in these areas.

Important reminder about VEDR orders ahead of Peak season: Peak is right around the corner! If you plan to add trucks to your fleet to meet demand, it’s time to stock up on VEDR now! GroundCloud can no longer offer rental VEDR units for peak, so if you need additional units, place your order today in preparation for the expected volume increases.

ORDER VEDR

Sign up for a QualCert course near you! GroundCloud brings professional training to your doorstep. Learn more about the program and find your class today!

GroundCloud Pro is live and ready to help contractors like you stay profitable! To learn more about GroundCloud Pro, visit our website or watch the video below.

Read more details on Payroll Automation in our Knowledge Base.

To sign up for GroundCloud Pro, follow this link! You’ll also find a full list of Pro features.

Important reminder about VEDR orders ahead of Peak season: Peak is right around the corner! If you plan to add trucks to your fleet to meet demand, it’s time to stock up on VEDR now! GroundCloud can no longer offer rental VEDR units for peak, so if you need additional units, place your order today in preparation for the expected volume increases.

Check out this feature update on Fleet Manager Passwords. Permissions have been adjusted for Fleet Manager passwords. Fleet Managers can still change their own passwords, but only the Primary account user will be able to change the passwords of other Fleet Managers. This update creates an additional layer of security and accountability for login information. For a refresher on Fleet Manager permissions and roles, check out our Knowledge Base article.

GroundCloud Pro is live and ready to help contractors like you stay profitable! To learn more about GroundCloud Pro, visit our website.

Read more about RouteStats in our Knowledge Base article.

GroundCloud Pro is live! Check out all it offers here.

Check out this feature update on Fleet Manager Passwords. Permissions have been adjusted for Fleet Manager passwords. Fleet Managers can still change their own passwords, but only the Primary account user will be able to change the passwords of other Fleet Managers. This update creates an additional layer of security and accountability for login information. For a refresher on Fleet Manager permissions and roles, check out our Knowledge Base article.

Sign up for a QualCert course near you! Click here to see our upcoming course schedule. GroundCloud brings professional training to your doorstep by offering several classes across the country each week. GroundCloud is the only vendor to cover this many locations across the country, and our team only continues to add more. Here’s a map of all the locations where we have offered the QualCert course so far! Keep checking our course schedule for a class in your area.

Aug 22

Hi GroundClouders!

Have you read our latest press release yet? Read all about it and GroundCloud Pro below!

GroundCloud Pro Press Release

Try out GroundCloud Pro with our free trial! Sign up and find out more about Pro HERE.

Our team is at the RC Expo this weekend and we cannot wait for Dave to share the exciting news of what we have in store for our customers!

Don’t miss the keynote presentation by Dave Leland, Founder & CEO of GroundCloud, at 9am on Sunday, August 21 in Vendome A at the RC Expo in Las Vegas. There he will release a REVOLUTIONARY set of new technologies called “GroundCloud Pro.” 

We’re certain this product will significantly improve your bottom line, at a time you need it the most. Following the keynote, stop by our booth (#614) and also our “GroundCloud HQ” suite for live demos of this amazing tech. In current market conditions, your business is at risk! Come see how we’ll deliver powerful help to hurting contractors like never before!

​​We encourage you to follow us on social media to learn more about this new offering, GroundCloud Pro, following the big reveal on Sunday! Follow us on Facebook and LinkedIn. Join our GroundClouders Facebook Group, a private group exclusively for AOs and BCs that use GroundCloud. Join and invite your drivers to the GroundCloud Drivers Facebook Group as well.

Take a look at this week’s newsletter for more information about our QualCert classes, VEDR, our brand new Door Location updates feature, and more!

For this Friday’s Feature, we have a new way to optimize your stop locations! Stop mapping just got even more accurate with the addition of Door Location updates. When you update a stop, you can input not only where to park, but also the best location for the package to be dropped off or picked up (available with driver app version 1.4.15). Read more about updating stop locations in our Knowledge Base.

Sign up for a QualCert course near you! Click here to see our upcoming course schedule. GroundCloud brings professional training to your doorstep by offering several classes across the country each week. GroundCloud is the only vendor to cover this many locations across the country, and our team only continues to add more. Here’s a map of all the locations where we have offered the QualCert course so far! Keep checking our course schedule for a class in your area.

Did you know? Keeping your Contract IDs up to date in groundcloud.io is of the utmost importance. Keeping this information updated on your account ensures that connectivity reports sent to FedEx are accurate. Take a look at this knowledge base article about Contract IDs for more information, and as always, contact our Support Team at support@groundcloud.com or (218) 864-7900 for assistance.

Minimum Standard for VEDR Triggering Events: This message is for P&D and LH service providers in the U.S./Canada. Please make sure you have the correct driver assigned to your devices to ensure that VEDR coaching goes to the correct person. See the table in this article, which includes the actions that will trigger VEDR events. In that same article, you will also find tips and tricks for KI2 compliance.

Did you see our email about Contract IDs earlier this week? Take a look at this week’s newsletter for more information about our QualCert classes, VEDR, the Inspection Records feature, and more!

Sign up for a QualCert course near you! Click here to see our upcoming course schedule. GroundCloud brings professional training to your doorstep by offering several classes across the country each week. GroundCloud is the only vendor to cover this many locations across the country, and our team only continues to add more. Here’s a map of all the locations where we have offered the QualCert course so far! Keep checking our course schedule for a class in your area.

Minimum Standard for VEDR Triggering Events: This message is for P&D and LH service providers in the U.S./Canada. Please make sure you have the correct driver assigned to your devices to ensure that VEDR coaching goes to the correct person. See the table in this article, which includes the actions that will trigger VEDR events. In that same article, you will also find tips and tricks for KI2 compliance.  

Keep track of your drivers using the Fleet Map on groundcloud.io. Read more about it in today’s newsletter!

Introducing this Friday’s feature, the Fleet Map! The Fleet Map shows locations, speed, and last check-in locations for all drivers in your fleet. This map allows you to view not only the latest speed and location data for your active drivers, but provides last location and check-in times for inactive drivers as well. Read more about this feature in our Knowledge Base article.

Have you checked this week’s Safety Newsletter? Our Safety Newsletter includes all things safety, such as upcoming webinars, information about our QualCert program, safety tips, and more. Check it out here.

Did you know? The Logs page in your groundcloud.io platform shows quite nearly everything that happens on your account, from manifest uploads, to stop transfers, to DVIR submissions. If you notice a change on a route or page, odds are you can find it listed in your Logs, stamped with a date and name. Read more about the Logs page in our Knowledge Base.

Happy Friday, GroundClouders!

Do you take advantage of the Logs page in your groundcloud.io portal? Read more about it in today’s newsletter!

Introducing this Friday’s feature, the Logs page! The Logs page in your groundcloud.io platform shows quite nearly everything that happens on your account, from manifest uploads, to stop transfers, to DVIR submissions. If you notice a change on a route or page, odds are you can find it listed in your Logs, stamped with a date and name. Read more about the Logs page in our Knowledge Base.

Have you checked this week’s Safety Newsletter? Our Safety Newsletter includes all things safety, such as upcoming webinars, information about our QualCert program, a weekly safety tip, and more. Check it out here, and don’t forget about our “Next Steps” webinar this afternoon (July 22) at 2PM EST!

GroundCloud has exclusive deals with Verizon and T-Mobile to ensure you have everything you need to keep your fleet running and your operations profitable. Check out GroundCloud’s exclusive deals with Verizon and T-Mobile here.

We’re excited to share another feature designed for you, based on your feedback. Take a look at this week’s newsletter to learn about one of our latest features on the Vehicles page on groundcloud.io.

​​Introducing this week’s Feature Friday, a new contract filter on the Vehicles page! Now, you can select an individual contract from the dropdown at the top of your page to review and match vehicle information to your Schedule B with ease. Read more about this addition and the many other features available on your Vehicles page in this Knowledge Base article.

Check out our GroundCloud Frigid Mounts in the GroundCloud Shop. GroundCloud Frigid Mounts are great for securing and cooling tablets in your commercial delivery vehicles. GroundCloud Frigid Mounts have multiple tablet and mounting bracket options to choose from. As the temperatures continue to rise, check out the mount that can keep your tablets cool while drivers complete their routes.

Did you know? If Pre-Work Mode is enabled in your setting preferences, drivers will be able to view their schedule and adjust settings without having to start their shift upon logging into the GroundCloud Driver App. Route information, Driver Vehicle Inspection Reports, and safety coaching will be accessible when a driver selects that they are ready to start their day. Read more about Pre-Work Mode here.

Have you checked out the GroundCloud Shop lately? As the temperatures continue to rise, check out our GroundCloud Frigid Mounts to keep your tablets cool while drivers complete their routes. Read more about it in today’s newsletter!

Introducing this week’s Feature Friday, the ability to view mileage on the Vehicles page! To make it easier for you to know the mileage of each of the vehicles in your fleet, GroundCloud has added mileage to the Vehicles page on your groundcloud.io portal! The Vehicles page provides a summary of all the vehicles in your fleet, now including the last reported mileage on the vehicle. You can read more about the Vehicles page in this Knowledge Base article from the GroundCloud Help Center.

Check out our GroundCloud Frigid Mounts in the GroundCloud Shop. GroundCloud Frigid Mounts are great for securing and cooling tablets in your commercial delivery vehicles. GroundCloud Frigid Mounts have multiple tablet and mounting bracket options to choose from. As the temperatures continue to rise, check out the mount that can keep your tablets cool while drivers complete their routes.

Happy Friday, GroundClouders!

Have you told your drivers about the weekly raffles we are having in the GroundCloud Drivers Facebook Group? Answering the “Question of the Week” gives them a chance to win some free swag!

Introducing this Friday’s feature, the consolidated Maintenance Records page! Now, maintenance records across all vehicles in your fleet are visible from one page located under the new Fleet Management section of your portal side navigation bar. Able to be sorted by date, vehicle, and record type, this is your one stop to track it all. Read more about maintenance records and this new page in our Knowledge Base article.

🎉 BIG NEWS! Check out the Terminal filter on the Overview page! 🎉 You asked for it, you got it! Terminal Filter has been added to the Overview page and works for both the Routes list and Drivers map. Read more about this new, in-demand feature in this Knowledge Base article.

Reminder to delete your old Fleet Manager accounts! In reference to Fleet Manager roles, each role grants permission to access different pages of the management portal. Make sure your current Fleet Managers have the appropriate roles selected, and departing managers have their roles removed. For more information on role permissions and how to properly delete FM accounts, check out outlined steps in our article on Fleet Managers.