“We’re at month 23 of no accidents for the entire company, and, hands down, the reason for it is because of the GroundCloud training. I’m in 100%, and my team has embraced it. We see bad behaviors with the VEDR cameras, and we immediately go back into the training that GroundCloud provides on the back end.”
Success Story
James J. Miner Inc
Challenge: Foster a Culture of Safety Through Effective Driver Training
James J. Miner faces significant safety challenges in delivering thousands of final mile packages weekly, with drivers navigating both urban and rural environments. In urban areas, drivers contend with heavy traffic, frequent stops, and high pedestrian activity. Rural deliveries involve different challenges, such as longer travel distances, wildlife crossings, and less maintained roads. It is the service provider’s responsibility to ensure that drivers are up to speed on professional driving practices to handle these safety challenges.
Accidents and liability claims pose significant threats to the company’s bottom line, leading to potential financial losses from vehicle repairs, medical costs, and legal fees. Maintaining a strong safety culture is crucial to both reducing the number of incidents and showing a strong record of safety within the organization when an incident occurs.
Solution: Descartes GroundCloud Proactive Safety Training and VEDR
Descartes GroundCloud Proactive Safety Training helps to create safer outcomes through a series of training modules on professional driving behaviors and techniques. The training modules are regularly sent directly to drivers’ mobile devices and must be completed prior to accessing their daily route. This form of captive coaching helps service providers ensure that their team is keeping safe driving practices top of mind.
Descartes GroundCloud VEDR is a video telematics solution that monitors in cab and on the roadway for unsafe driving events. If an incident occurs, the solution provides detailed insights and a video of the event for review. Additionally, reactive coaching modules can be sent to drivers in response to an unsafe event, helping to build a base of knowledge and correct problematic driving behaviors.
While just part of an overall safety program, James J. Miner has credited the Descartes GroundCloud Proactive Safety Training and VEDR solutions as pivotal improvements to supporting its safety program and culture. By implementing professional driver training on top of an organizational safety focus, service providers like James J. Miner can reduce liability risk, protect profits, and promote safety from the top down.
Results
Accident Free for 23 Months
GroundCloud Proactive Safety Training integrates professional driving training into drivers’ daily workflow, keeping safety top of mind and improving performance over time.
Enhanced Safety Culture
Safety starts at the top. By implementing solutions that incentivize drivers to learn professional techniques and improve over time, service providers can see lasting impacts on safety performance.
Reactive Driver Coaching
The GroundCloud VEDR solution recognizes unsafe patterns and helps service providers correct them with in-depth review of driving events, coaching modules, and driver history.
Consistent Training Schedule
Training modules are scheduled for drivers to meet industry safety standards and stay ahead of cyclical and seasonal driving hazards without disrupting their daily workflow.
