How FedEx Managers Can Help When the FCC is Down – NVS Reports

When the FCC is experiencing an outage, there are backup solutions in place to keep your operation up and running. Here’s a workaround we recommend.

If you, the station, or the P&D manager are looking for the file path to find the NVS report, here’s where you can find it:

  • FedEx employee (Admin, P&D, manager) logs into the fedEx system.
  • Business Objects
  • Vision Folder
  • Preload Scanning
  • The exact file you need is titled “.SS Inbound Scans with NO Van Scan.rpt”
      • This exact report is the correct option.
      • IT NEEDS TO BE UNMODIFIED. It CANNOT be edited or it will fail in GCio.
      • Please be aware that there are a few other reports with similar names (7 day, during sort, etc) and those are NOT THE correct report.

We know it can be frustrating when systems aren’t working at 100% capability. GroundCloud aims to have backup systems in place so that you can continue your business, even in less-than-ideal scenarios.

As always, GroundCloud Support is here to help you with any of these steps. Please follow the steps above, but feel free to reach out to us if you need additional support at support@groundcloud.com or (218) 864-7900.